Frequently Asked Questions

Everything you need to know about shopping with Wagner’s Shoes.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. Since fit can vary by brand, we recommend measuring your foot from heel to toe and comparing it to our specific brand charts for the most accurate fit.

What is your return policy for footwear?

We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are clean and the box is intact to qualify for a full refund or exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.

Are your leather products ethically sourced?

Yes, Wagner’s Shoes is committed to sustainability. We partner with certified tanneries that prioritize environmental responsibility and ethical labor practices.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically during the checkout process.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.